Fixatif Freezing Extra Hold

We appreciate you sharing your feedback on our Freezing Spray Extra Hold. We are sorry to hear that it did not meet your expectations. We always welcome our customers feedback and suggestions, as they are a valuable tool to improve our services and products in any way that we can. Your comments have been shared with the appropriate department.

Thank you for being such a loyal member of our community for nearly 40 years! We are truly sorry to hear that our recent changes have not met the high standards you’ve come to expect from us since the '80s. Your feedback regarding the nozzle clogging and the change in hold is incredibly important, as we aim to provide the most reliable styling tools on the market.

Hi there! Thank you for reaching out about our Freezing Spray Extra Hold. Oh no! We are truly heartbroken to hear this, especially from a loyal customer like you who has trusted us for an incredible 35 years. That kind of dedication means the world to us, and it genuinely saddens us to learn that our product is no longer meeting your expectations for hold. We understand how frustrating and disappointing it is when a beloved product that has been a staple in your routine changes. While reformulations are sometimes necessary to improve performance, update ingredients, or meet new regulations, we never want to alienate our long-time fans. We sincerely apologize that this change has negatively impacted your experience. Your feedback is extremely valuable, and we'd love to understand more about your specific concerns.

Thank you for your candid feedback. We're truly sorry to hear that you absolutely hate the new formula and feel we've "messed with perfection." We understand how frustrating it can be when a beloved product changes, and we regret that the new version has not met your expectations. Your loyalty to our original formula is very important to us, and we appreciate you sharing your thoughts.

Hello ShelleyLynn71. Thank you for reaching out about Freezing Spray Extra Hold. We are sorry to hear about your experience with our hairspray. Your feedback is valuable, and we will certainly share it with our internal team regarding this product. Thank you for taking the time to share your thoughts with us.

Hello! We are sorry to hear about the experience you had with Freezing Spray Extra Hold. We would like to speak with you directly about it. Please give us a call at 888-777-6396, 9:00 am - 5:30 pm ET for assistance and provide the reference #40044532. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.

We are sorry to hear about the experience you had with [Product]. We would like to speak with you directly about it. Please give us a call @ 1-888-777-6396, Monday-Friday 9:00 am - 5:30 pm EST, for assistance and provide the reference # 39113409. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.

Hello Paula90, We are sorry to hear about the experience you had with Freezing Spray Extra Hold. We want to speak with you directly about it. Please give us a call at 888-777-6396 M-F 9:00 am – 7:00 pm ET for assistance and provide reference 38672093.