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1_0884486547675_packshot_conditioner (1)

Mega Sleek

Mega Sleek

Smoothing Conditioner

Smoothing conditioner provides frizz control & humidity protection for all types of frizz-prone hair
Smoothing Conditioner
Protects Hair Against Humidity Protects Hair Against Humidity
Reduce Frizz Coarse Unruly Hair Reduce Frizz Coarse Unruly Hair
Details
Matrix Mega Sleek Anti-Frizz Smoothing Conditioner For All Hair Types & Frizzy Hair. This anti-frizz smoothing conditioner formulated with oleic acid and jojoba oil balances fiber moisture in both high and low humidity. Instantly smooths and detangles hair while defeating frizz at all seasons. Hair is smooth, shiny and poof-free. For frizz-fee hair.
How To Use
Following Mega Sleek Smoothing shampoo, apply from mid-lengths to ends, leave on up to one minute and rinse. Use interchangeably with Smoothie Supreme mask 1-2 times per week. Follow up with 96H Topcoat.
Ingredients
AQUA / WATER / EAU, CETEARYL ALCOHOL, BEHENTRIMONIUM CHLORIDE, GLYCERIN, ISOPROPYL MYRISTATE, CETYL ESTERS, AMODIMETHICONE, PARFUM / FRAGRANCE, PHENOXYETHANOL, ISOPROPYL ALCOHOL, SIMMONDSIA CHINENSIS SEED OIL / JOJOBA SEED OIL, BENZOIC ACID, OLEIC ACID, COCO-BETAINE, TETRAMETHYL ACETYLOCTAHYDRONAPHTHALENES, C11-15 ALKETH-7, VANILLIN, BENZYL ALCOHOL, LAURETH-9, SODIUM CHLORIDE, COUMARIN, TRIDECETH-12, SODIUM HYDROXIDE, CITRUS LIMON PEEL OIL, CARVONE, LIMONENE, CI 19140 / YELLOW 5, SALICYLIC ACID, CITRIC ACID, SORBIC ACID, CI 17200 / RED 33

Reviews

Rating Snapshot

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693 reviews with 5 stars.
174 reviews with 4 stars.
44 reviews with 3 stars.
8 reviews with 2 stars.
12 reviews with 1 star.

Overall Rating

4.6

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Average Customer Ratings

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1 to 8 of 931 Reviews
1 – 8 of 931 Reviews
2 out of 5 stars.

Please go back to old formula!!!

8 days ago
I've been using this conditioner for probably the last 20 years (along with the shampoo) I just opened a new liter and what happened to the formula? I don't like all the perfume smell - please go back to the old formula. The product seems to work well as always. Why fix something that was working so well to add a bunch of unnecessary perfumes????
matrix.com

Originally posted on matrix.com

Response from matrix.com:
7 days ago
Consumer Care Center
Thank you so much for your 20 years of loyalty to Matrix Mega Sleek. We are glad to hear the conditioner is still performing well for your hair, but we are deeply sorry that the strong new caramel-pistachio fragrance is so overwhelming. We hear your feedback loud and clear about preferring the subtle, clean scent of the original formula, and we are passing your comments directly to our product development team. Please contact our Matrix Consumer Care team at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST) so we can assist you directly and help you find a high-performing alternative in our lineup with a milder scent.
5 out of 5 stars.

Matrix Mega Sleek Made Me Love My Hair Again

15 days ago
[This review was collected as part of a promotion.] Matrix Mega Sleek Made Me Love My Hair Again I received the Matrix Mega Sleek Smoothie Supreme Mask, Smoothing Conditioner, and Smoothing Shampoo complimentary from Influenster, and I am genuinely blown away by how well they worked for my hair. I have a mix of 2C, 3A, 3B, and 3C curls that are high‑porosity, often dry, and now more than 50 percent white. The new coarse texture has made my curls feel unruly and harder to manage, and it’s been tough to feel like myself as the gray has come in. These products changed that for me. My curls were soft, shiny, and bouncy, and they popped in a way I haven’t seen in a long time. I was worried the line might leave buildup, but it didn’t at all. Everything rinsed clean, and my hair felt hydrated instead of coated. On the rare days I wear my hair straight, this line impressed me even more. Nothing has kept my frizz under control the way Mega Sleek has. The smoothness lasted, the shine stayed, and my hair didn’t puff out by midday. I loved these products so much that I immediately purchased the Mega Sleek Anti‑Frizz Topcoat Serum. It was the perfect finishing touch. Matrix Mega Sleek didn’t just make my hair look better. It made me feel like me again. Highly recommend for anyone with curls, high porosity, or coarse grays who wants softness, shine, and real frizz control.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.

Severely disappointed

20 days ago
I absolutely loved this conditioner for YEARS. I have very fine and long hair but it’s naturally curly/wavy, and this was the only thing that would keep my hair from looking like a frizzy half curly half straight mess. I am SO disappointed they changed the formula so drastically as the results I got from my latest bottle has me turning away from this line forever. I was skeptical but optmistic after reading some reviews of others who used to love this conditioner before the formula change. Some said the smell was awful - I don’t mind the smell so much, but I do prefer the more subtle scent of the old formula. Surely this new formula couldn’t be THAT bad, right? Unfortunately I was wrong. My hair felt so incredibly dry after showing with this and the texture was just awful. My hair felt like hay when it used to feel so silky and smooth. Now starts the frustrating journey of trying to find a different conditioner that actually works for me, but one thing is for sure - I will never be purchasing this conditioner again, and it breaks my heart.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
13 days ago
Consumer Care Center
Thank you so much for sharing your heartfelt story with us. As someone with fine, long, and naturally wavy/curly hair, finding that one "holy grail" product to tame frizz and define your curl pattern is rare, and we are so truly sorry that our new formula broke your heart and left your hair feeling dry and like hay instead of silky smooth. When we renovated the Mega Sleek line to be 100% vegan, we replaced the original rich Shea Butter with a lighter Jojoba Oil base. While this was intended to provide weightless smoothing, fine curly and wavy hair often relies on the deep, protective lipid barrier that Shea Butter provided to lock in moisture and align natural wave patterns. Without it, the new formula can leave delicate, porous strands feeling stripped and straw-like rather than hydrated. We hear your frustration completely and want to take care of you. Please contact our Matrix Consumer Care team directly at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST) so we can issue a full refund voucher. If you are open to recommendations for your fine, wavy texture, our team would also love to help you transition to a formula that brings back that silky softness—such as our A Curl Can Dream line for curl definition or our Food For Soft line for deep, weightless hydration.
3 out of 5 stars.

It's ok

20 days ago
[This review was collected as part of a promotion.] The packaging is nice. It smelled good and left my hair soft without residue. But it was hard to remember not to add it to my roots. I didn’t notice any issues if I did though.
matrix.com

Originally posted on matrix.com

Response from matrix.com:
20 days ago
Consumer Care Center
Thank you so much for sharing your feedback with us! We are absolutely thrilled to hear that you love the packaging, enjoyed the scent, and that the conditioner left your hair feeling soft and free of any heavy residue. It is also wonderful to hear that even when you accidentally applied it to your roots, you didn't experience any issues with heaviness or buildup, which is a great testament to the weightless slip of our new Jojoba Oil-infused formula. While we generally recommend focusing conditioner on the mid-lengths to ends to keep your roots as voluminous and fresh as possible, you can absolutely rest easy knowing that the lightweight formula is forgiving if a little bit makes its way to the top. If you ever have any questions or need styling tips to get the absolute most out of your Mega Sleek routine, please don't hesitate to reach out to our Matrix Consumer Care team at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST)—we are always here to help!
1 out of 5 stars.

Terrible

20 days ago
Terrible new formula. Been using matrix sleek for 20 years. Love it but this new formula is not good. Leaves hair very greasy.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
20 days ago
Consumer Care Center
Thank you so much for being an incredibly loyal, 20-year user of Matrix Sleek, and we are deeply sorry that the renovated formula has let you down. We completely understand your disappointment, especially since the previous formula was a staple for you for two decades. In our recent transition to a 100% vegan formula, we replaced the original Shea Butter with a lighter Jojoba Oil base; however, we recognize that on certain hair types, this new blend can sit heavily on the hair shaft, leaving it feeling greasy and weighed down rather than clean and smooth. Since this experience is far from the professional salon results you deserve, we want to make this right. Please contact our Matrix Consumer Care team directly at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST) so we can personally help you find a lighter, more suitable smoothing alternative from our collections.
1 out of 5 stars.

Terrible update to the formula

26 days ago
I’ve been an avid Mega Sleek user for over 20 years. I have long, thick hair and this product has been amazing until recently. It is obvious that the formula has changed, and now there are dyes in it (not sure why that would be necessary for hair product). I now dread brushing my hair after using the conditioner. My hair doesn’t feel soft, feels super dry and tangled. Please change back to the original formula. Unfortunately with the new formula, I can no longer use your product.

No, I do not recommend this product.

Left is the original product, and right is the updated product
matrix.com

Originally posted on matrix.com

Response from matrix.com:
20 days ago
Consumer Care Center
Thank you so much for sharing your feedback as an incredibly loyal, 20-year user of Mega Sleek. We are so sorry to hear that the new formula is causing your long, thick hair to feel dry, tangled, and difficult to brush. We understand how frustrating it is when these aesthetic additions and the shift from Shea Butter to Jojoba Oil make a holy grail product unusable for you. While we cannot change the formula back, we hear your frustration loud and clear and are passing your valuable feedback directly to our product development team. To ensure you aren't left with a product that doesn't work for you, we would love to help you get a refund. Please feel free to contact our Matrix Consumer Care team directly at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST) so we can make this right.
5 out of 5 stars.

Hydrating Conditioner — Highly recommend!

28 days ago
[This review was collected as part of a promotion.] My hair has been so much softer since I started using this conditioner in my routine. I love the packaging too, it’s easy to dispense the perfect amount. My hair feel lightweight, soft, and healthy. I highly recommend if you have been looking to try a new hydrating conditioner.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.
29 days ago
The new formula does not work near as good as the original shea butter formula! Please switch it back this has been my go to for 20 years!! It smelt amazing and de tangled so easy. The new formula makes my hair feel dry and does not de tangle.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
27 days ago
ccc
We hear you, and we are so incredibly sorry. Having a favorite product you've trusted for 20 years change on you is so disappointing, especially when it leaves your hair feeling dry and tangled instead of soft and manageable. We take your feedback very seriously. We are sharing your experience directly with our Product Development team so they know how much the original shea butter formula, scent, and detangling slip are missed. In the meantime, to help get that effortless slip back, we highly recommend misting our Color Fanatic Multi-Tasking Leave-In Spray onto your damp hair post-shower to melt away knots and restore silkiness. Thank you for being such a loyal part of our Pureology family for two decades. Your honesty means the world to us! 💜
1 – 8 of 931 Reviews

Reviews

Rating Snapshot

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693 reviews with 5 stars.
174 reviews with 4 stars.
44 reviews with 3 stars.
8 reviews with 2 stars.
12 reviews with 1 star.

Overall Rating

4.6

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Average Customer Ratings

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9 to 38 of 931 Reviews
9 – 38 of 931 Reviews
1 out of 5 stars.

Terrible!

29 days ago
I am so disappointed in this new formula. I don’t like the strong smell- .like I’ve got coconut scent sunscreen in my hair.. I’ve used this product for over 15 years. I feel like I’ve been bamboozled. Why did you make this change? The results of using the new conditioner is not the same. My hair is now flat without body, unlike the previous formula. Can I get a refund? Or can you send me the old formula?

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
26 days ago
Consumer Care Center
Dear valued customer, thank you so much for your fifteen years of loyalty, and we are deeply sorry that our updated Mega Sleek formula has let you down. To transition to a 100% vegan formula, we replaced the original Shea Butter with Jojoba Oil and introduced a new warm caramel-pistachio fragrance, which can carry a tropical, coconut-like scent that we understand is overwhelming for some. While we no longer manufacture or stock the original formula, we want to make this right for you. Please feel free to return the bottle to your original retailer for a full refund, or contact our Matrix Consumer Care team directly at 1-888-777-6396 (Monday–Friday, 9:00 AM – 5:30 PM EST) so we can help you find a better alternative, such as our lightweight Food For Soft hydrating line.
4 out of 5 stars.

Hydrating and less frizz

a month ago
[This review was collected as part of a promotion.] I’ve been using this conditioner along with the smoothing shampoo. I have wavy hair, and typically after I wash my hair, it gets frizzy almost immediately. After using this the last month, I’ve definitely noticed a reduction in frizz after washing and especially the next day. I’ve also found that the longer you use this line, the better it works. It looks shinier and feels more hydrated. The shampoo and conditioner bottles are almost identical, and I’ve definitely confused them a couple times in shower, so I’d recommend differentiating them a little more.
Review photo 1.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.

25/50

a month ago
What did you do?! Why would you change the formula on the shampoo and conditioner when it was wonderful from the start? The new formula is not nearly as good as the original and we are highly disappointed. The price went up and the results went down. Bring back the old formulas!

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
27 days ago
ccc
We are so incredibly sorry for the disappointment and frustration! We know how upsetting it is when a routine you’ve loved and relied on for years changes, especially when you feel the price has gone up while the results have gone down. Our formula updates are typically made to meet new global clean-beauty regulations and to upgrade our active ingredients, but we clearly missed the mark for you. There is nothing worse than losing the beautiful results you used to get, and we hear your call to bring back the original formulas loud and clear. We are sharing your feedback directly with our executive and product teams today. Thank you for your honest and passionate feedback—our long-term customers are the heart of , and we truly appreciate you speaking up. 💜
1 out of 5 stars.

If it’s ain’t broke, DON’T CHANGE IT & CHARGE MOR

a month ago
I LOVED the original formula and have used it for years… the new formulas leaves my hair stringy, limp, and lifeless. The old formula was thicker and more moisturizing, and it always left my hair shiny and soft. If you want to make a new product and charge more, then leave the old one alone and sell BOTH.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
27 days ago
Consumer Care Center
We hear your frustration completely, and you make an incredibly smart point. Having a formula that used to make your hair feel thick, shiny, and soft suddenly leave it feeling limp and lifeless is so disappointing—especially when you've been a loyal fan for years. Your suggestion to keep the classic formula available alongside new innovations makes total sense, and we are sharing this feedback directly with our brand leadership and product teams. We want to hear what our long-term community thinks, and your voice is so important to us. Thank you for your honesty and for sticking with us over the years. We truly hope we can win back your trust! 💜
5 out of 5 stars.

Smells amazing

a month ago
[This review was collected as part of a promotion.] The conditioner has a nice fragrance and spreads easily though my hair. It made my hair feel smoother and more manageable, though it needed to use it regularly for the best results
Review photo 2.
Review photo 3.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

If you’re looking for frizz control…

a month ago
[This review was collected as part of a promotion.] Before I even put this in my hair the smell took me to the beach with a hint of “62”. I’ve used this and the shampoo until there wasn’t hardly any left. This conditioner is creamy and somewhat of a thick texture. I start about midway down my hair and work the conditioner down and then rinse. This conditioner combined with the matching shampoo leaves my hair freeze free every time.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.

Inferior to the old formula

a month ago
What a disappointment and an inferior product. I have been using Mega Sleek conditioner (with Shea Butter) since back when it was called Sleek Look, so at least over a decade. I was thrilled when I finally found the Shea butter formula because it was the only conditioner that gave my hair enough moisture, slip, and sleekness without making it feel filmy or dried out like hay. Back before I found the old Mega Sleek with Shea butter conditioner, I had probably spent thousands of dollars trying to find just the right conditioner for my mixed hair type that I straighten regularly. This new formula with jojoba oil makes my hair feel filmy, limp, and (ironically) dry simultaneously. It’s yellow and runny, has an overpowering unnatural scent, and doesn’t absorb into my locks like the old formula. Worst of all, it doesn’t leave my hair bouncy, shiny, or flowing like the old shea butter formula. Why change a good thing? Why not split this line into two options to keep offering the old formula alongside the new? I now fear I’ll need to spend thousands more dollars in wasted conditioners searching for something else to replace the Mega Sleek conditioner I used to love. Bye Matrix; You lost my loyalty.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
a month ago
Consumer Care Center
We are so incredibly sorry to have let you down. Being a loyal part of our Matrix family for over a decade means the world to us, and it breaks our hearts that the new jojoba formula doesn't provide the deep moisture, slip, and bounce your hair loved. We hear you loud and clear, and we are sharing your feedback about keeping both options directly with our team.
4 out of 5 stars.

My hair looks great after using this product

a month ago
[This review was collected as part of a promotion.] I have been using the conditioner and I noticed it makes my hair look more soft and it reduces frizz my hair is easy to manage after it gets dry, it leaves a good smell on my hear for all day I believe it works better in humidity weather.
Review photo 1.
matrix.com

Originally posted on matrix.com

4 out of 5 stars.

Not too heavy and leaves hair smooth

a month ago
[This review was collected as part of a promotion.] Very light conditioner but great at keeping my hair smooth. My hair feels so soft even after just rinsing it. Smells just like the hair mask and it lingers post-shower as well. The only downside for me is that I have very long hair so I basically used up half the bottle in one week. Unfortunately because of how much conditioner I would use I wouldn’t have this product in my budget for repurchasing but I still recommend it since it performs really well even at day 2 hair.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

Smooths frizz, adds shine, and leaves hair soft without weighing it down.

a month ago
[This review was collected as part of a promotion.] This conditioner leaves my hair feeling soft, smooth, and easy to manage. It rinses out clean without leaving any heavy residue and helps reduce frizz while adding noticeable shine. My hair feels hydrated and looks healthier after each use.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

Fantastic

a month ago
[This review was collected as part of a promotion.] I loved this hair conditioner; it leaves a wonderful scent and makes my hair soft and silky. I highly recommend it, and using the whole line is fantastic!
Review photo 1.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

Frizz fighter

2 months ago
[This review was collected as part of a promotion.] Wow! This Matrix smoothie mask is amazing! The smell was wonderful but not overpowering. The formula was easy to apply to my hair and rinsed easily. It helped with the frizz of my hair, and made my long hair easy to brush after my shower. My hair feels clean and soft, and I'm able to use less products in my hair for frizzyness.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.

Not the same

2 months ago
I have been using this conditioner since I was 20 and now the formula has changed I never had a problem with the old one but this one made me break out and doesn’t feel the same at all definitely changing to a different company this sucks

No, I do not recommend this product.

Review photo 1.
Helpful?
Response from Matrix:
2 months ago
BEC
We are sorry about your experience with our Mega Sleek, Smoothing Conditioner. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
5 out of 5 stars.

Smooth and detangles

2 months ago
[This review was collected as part of a promotion.] This conditioner is a smoothing conditioner and good for frizzy hair. With the same ingredients like jojoba oil and oleic acid to balance fiber moisture in both high and low humidity.
Review photo 1.
matrix.com

Originally posted on matrix.com

4 out of 5 stars.

Smells Great!

2 months ago
[This review was collected as part of a promotion.] This conditioner was a little thinner than I was expecting and although it smells amazing, it didn't seem to hydrate and soften my hair like I wanted. I also didn't see as much of a difference with frizz as I witnessed with the hair mask in this line. I also had to use quite a bit to cover the ends of my hair so I feel like the bottle would not last me very long.
Review photo 1.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

One of my favorite conditioners

2 months ago
[This review was collected as part of a promotion.] I don’t want to run out of this conditioner telling me it’s a must buy when empty. Leaves my hair feeling so soft, not frizzy at all. Smells reminds me of Sol de Janerio. A little goes a long way.
Review photo 1.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

Amazing conditioner

2 months ago
[This review was collected as part of a promotion.] I absolutely love the way this conditioner left my hair, It is one of the best conditioner I have ever used it made my hair very soft and silky not only did it make my hair look great but also made it smell amazing ! I would definitely recommend if you are looking for a very moisturizing conditioner.
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

My wavy hair loves this

2 months ago
[This review was collected as part of a promotion.] This conditioner is a hit just like the mask was, I use it every other wash when I don’t use the mask. Smell is great, consistency is awesome, keeps my hair feeling super soft!
Review photo 1.
matrix.com

Originally posted on matrix.com

3 out of 5 stars.

She's a thick one

2 months ago
[This review was collected as part of a promotion.] I know this is a conditioner from a product line geared towards firizz control. But she thick. I honestly took away a star because of how much my back side broke out. And you might shower in a different order than I do, but I definitely recommend scrubbing up your backside after you rinse your hair, bcause something in this formula just breaks me out. All that aside, the conditioner is amazing. It smells wonderful, it's a great consistency. It leaves my hair shiny and tame. I'm a big fan.
Review photo 1.
matrix.com

Originally posted on matrix.com

Response from matrix.com:
2 months ago
Consumer Care Center
We are sorry to hear about the experience you had with our Smoothing Conditioner. We would like to speak with you directly about it. Please give us a call @ 1-888-777-6396 for assistance and provide the case # 46730479. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
5 out of 5 stars.

Feels like a deep conditioning treatment

2 months ago
[This review was collected as part of a promotion.] I’ve got fine, thin hair and I love how nourishing and hydrating this conditioner is without weighing my hair down. It feels like I’ve done a deep conditioning treatment, leaves my hair moisturized, shiny, really soft and frizz free, even when it’s hot and humid. It makes my waves and color pop. A wide tooth comb glides right through it. I also really like the scent. 2nd day hair stays frizz free too. Love.
Review photo 1.
Review photo 2.
Review photo 3.
Review photo 4.
matrix.com

Originally posted on matrix.com

3 out of 5 stars.

Love(d) it until the formula change

2 months ago
I used to love this product but they've recently changed the formula and it's terrible. Why change a good thing?
matrix.com

Originally posted on matrix.com

Response from matrix.com:
2 months ago
Consumer Care Center
Hi there! We are so sorry to hear about your disappointment. We sometimes update our formulations to incorporate new ingredient technologies and standards, but we never want to lose the performance you have come to love and trust over the years. We would love the chance to make this right and help you find a product that works perfectly for you. Please reach out to our Consumer Care team so we can support you directly!
5 out of 5 stars.

Makes hair soft, shiny, smooth, and easy to manage without weighing it down

2 months ago
[This review was collected as part of a promotion.] This conditioner makes my hair soft smooth and shiny without feeling heavy. It helps reduce frizz make brushing easier and leaves hair looking healthy all day. My hair color looked more vibrant.
matrix.com

Originally posted on matrix.com

1 out of 5 stars.

Don't get it

2 months ago
They changed the formula and it stinks. Also the formula is not as smooth it felt like washing with shampoo. I actually thought i messed up and bought the wrong bottle. This is so disappointing since I've used this for years. Now I'm going to have to find something new.

No, I do not recommend this product.

matrix.com

Originally posted on matrix.com

Response from matrix.com:
2 months ago
Consumer Care Center
Hi there! We are so sorry to hear this, especially since you have been a loyal user for years. It is very disappointing to learn that the new formula's scent and texture did not live up to your expectations. We would love to help make this right and assist you in finding a product you will love just as much. Please reach out to our Consumer Care team so we can support you directly!
5 out of 5 stars.

Hydrating and rinses out cleanly

2 months ago
[This review was collected as part of a promotion.] This conditioner is very hydrating and leaves no residue behind after being rinsed out I like it. My boyfriend 17-year-old daughter enjoys it as well.
Review photo 1.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

love the product

2 months ago
[This review was collected as part of a promotion.] good product overall! works and makes my hair less tangle and frizzy! scent is cute too! would repurchase and recommend to friends n family!! :)
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

4 out of 5 stars.

HAIR GOALS

2 months ago
[This review was collected as part of a promotion.] I tried this product out for a couple weeks just to get the feel of it. I’ve had problems with my hair & finding the right products for it but this one is amazing. I love how light weight the product is and it doesn’t way down the hair. I like the longevity it has on my hair & it lasts longer than normal. It feels soft to the touch & give my hair a little bounce and volume. Definitely a product I recommend to others
Review photo 1.
Review photo 2.
matrix.com

Originally posted on matrix.com

2 out of 5 stars.

Not good

2 months ago
[This review was collected as part of a promotion.] I wanted to like this product so much but it made my hair feel very dry and I had a lot more breakage. So I would be careful with this conditioner. It never really went into my hair.
Review photo 1.
matrix.com

Originally posted on matrix.com

Response from matrix.com:
2 months ago
Consumer Care Center
Hi there! We are so sorry to hear that this conditioner didn't work out for you and left your hair feeling dry and prone to breakage. This is certainly not the result we want you to experience. We would love to help make this right and assist you in finding a formula better suited to your hair's unique needs. Please reach out to our Consumer Care team directly so we can best support you!
5 out of 5 stars.

Great!

2 months ago
[This review was collected as part of a promotion.] This conditioner is very thick and has a nice honey/floral scent to it. A lot goes a long way and I didn’t feel like it left my hair too shiny or greasy the next day.
matrix.com

Originally posted on matrix.com

4 out of 5 stars.

Softer and Less Frizzy Hair

2 months ago
[This review was collected as part of a promotion.] It does a good job of conditioning my hair and reducing frizz. Not sure if it helped with my split ends, but my hair feels softer. Smells good but I didn't like how hard it is to squeeze the container when it gets half way empty.
Review photo 1.
matrix.com

Originally posted on matrix.com

5 out of 5 stars.

Silky, Smooth, and Hydrated!

2 months ago
[This review was collected as part of a promotion.] This conditioner left my hair feeling silky, smooth, and super hydrated without feeling heavy. It helped tame frizz and made my hair much easier to manage after drying. The scent is amazing and my hair looked shiny and healthy all day.
Review photo 1.
matrix.com

Originally posted on matrix.com

9 – 38 of 931 Reviews
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